Wall Street Limos (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy and SMS Terms of Service explain how we collect, use, and share your personal data, including details about SMS consent and communications.
1. Information We Collect
We may collect the following types of personal information when you use our services:
- Personal Identifiable Information (PII): Name, email address, phone number, billing address, and payment details.
- Booking & Service Information: Pickup and drop-off locations, trip details, and preferences.
- Communication Data: SMS messages, emails, and other interactions with our customer service team.
- Device & Usage Information: IP address, browser type, and activity on our website.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and manage reservations and ride requests.
- To communicate with you regarding bookings, updates, and customer support.
- To send service-related notifications, including SMS alerts.
- To improve our website, services, and customer experience.
- To comply with legal obligations and protect against fraudulent activities.
3. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Service Providers & Partners: Third-party vendors (such as payment processors, dispatch systems, and analytics providers) who assist in delivering our services.
- Legal & Compliance Authorities: If required by law or in response to legal processes.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. SMS Consent & Communication
By providing your phone number, you consent to receive SMS notifications related to bookings, service updates, and customer support. We may obtain SMS consent:
- Verbally, by asking: “Do you agree to receive conversational text messages from Wall Street Limos?”
- Through online or paper forms.
Message frequency may vary. Message and data rates may apply, depending on your carrier’s pricing plan. These fees may differ for domestic and international messages.
Mobile Opt-In, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.
5. Types of SMS Communications
If you have consented to receive text messages from Wall Street Limos, you may receive messages related to the following:
- Service updates
- Appointment reminders
- Follow-up messages
- Billing inquiries
6. Opt-Out Method:
You can opt out of SMS communications at any time by replying “STOP” to any message. You may also contact us directly to be removed from the messaging list.
7. Help:
If you’re experiencing issues, you can reply “HELP” to any message or contact us at +1 (866) 892-5578. You may also visit our website for further assistance.
8. Data Security
We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
9. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications.
- Withdraw consent for data processing where applicable.
For privacy-related requests, please contact us at info@wallstreetlimony.com.
10. Updates to This Policy
We may update this Privacy Policy and SMS Terms periodically. Changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of the revised policy.
11. Contact Us
Wall Street Limos
Email: info@wallstreetlimony.com
Phone: +1 (866) 892-5578
Website: https://www.wallstreetlimony.com