Wall Street Limos (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal data, including details about SMS consent and communications.
1. Information We Collect
We may collect the following types of personal information when you use our services:
- Personal Identifiable Information (PII): Name, email address, phone number, billing address, and payment details.
- Booking & Service Information: Pickup and drop-off locations, trip details, and preferences.
- Communication Data: SMS messages, emails, and other interactions with our customer service team.
- Device & Usage Information: IP address, browser type, and activity on our website.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and manage reservations and ride requests.
- To communicate with you regarding bookings, updates, and customer support.
- To send service-related notifications, including SMS alerts.
- To improve our website, services, and customer experience.
- To comply with legal obligations and protect against fraudulent activities.
3. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Service Providers & Partners: Third-party vendors (such as payment processors, dispatch systems, and analytics providers) who assist in delivering our services.
- Legal & Compliance Authorities: If required by law or in response to legal processes.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. SMS Consent & Communication
- By providing your phone number, you consent to receive SMS notifications related to bookings, service updates, and customer support.
- SMS consent is not shared with third parties for marketing purposes.
- You can opt out of SMS communications at any time by replying “STOP” to any message.
5. Data Security
We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications.
- Withdraw consent for data processing where applicable.
For privacy-related requests, please contact us at [email protected]
7. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of our services after changes are made constitutes acceptance of the revised policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Wall Street Limos
Email: [email protected]